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Wedding Cakes

The wedding cake maker doesn’t show up for the High Point couple’s big day

Charity and Darrieon Millner reduce a cake they did not order on their wedding ceremony day. All as a result of the baker they booked a 12 months in the past by no means confirmed up.

HIGH POINT, NC – A marriage day is steeped in custom. The primary dance, the marriage celebration’s speeches and the completely happy couple chopping the cake.

Charity and Darrieon Millner reduce a cake at their reception on Saturday…simply not the one they ordered.

Her baker canceled hours earlier than they mentioned “sure” and let her crawl.

Your wedding ceremony planner picked up a final minute cake from the Candy Dough Bake Store in Excessive Level for the massive day.

Now the couple have misplaced hundreds of {dollars} with out realizing when their refund will come.

Do you might have a client downside? Contact the Name For Motion crew.

$2,200 cake and dessert bar

“It simply hurts. It actually simply hurts,” Charity mentioned. “I knew instantly that one thing was unsuitable.”

The Excessive Level couple booked their four-tier wedding ceremony cake and dessert bar with Candy Lucy Lous Bakery greater than a 12 months in the past.

The value – greater than 2,200 {dollars}.

“The tasting was superb, if I am trustworthy, the product she ready for our tasting was phenomenal and we have been hooked straight away,” mentioned Charity. “It will positively be an enormous hit on the wedding ceremony.”

Right here is the mockup drawing of what her 4 tier wedding ceremony cake would have regarded like.

Right here is the mannequin drawing of what the Millners’ dessert bar would have regarded like.

Since none of this stuff turned up on the wedding ceremony, the newlyweds reduce a marriage cake, which their wedding ceremony planner rushed to select up on the final minute.

“She simply did not ship”

On the marriage day, bakery proprietor Elizabeth Penn reached out to the couple’s wedding ceremony planner with dangerous information.

“She texted saying she did not have a cake to current. No apologies within the textual content,” Charity mentioned.

All through the day, the information between the marriage planner and the baker continued, as did the dangerous information.

First got here solely the dessert bar, then additionally no-show.

“She simply did not ship. She simply did not present up and we nonetheless haven’t got a real rationalization as to why precisely,” Charity mentioned.

No replies and no refunds

The cancellation coverage of the contract between the bakery and the couple states that if the couple cancels inside 90 days of the occasion, the stability remains to be due.

The contract additionally states that within the occasion of an unavoidable occasion comparable to inclement climate, the bakery won’t be held accountable for greater than the worth of the product.

The Millners mentioned they visited the bakery proprietor on the Monday after the marriage for some solutions, in addition to their refund… however they left empty-handed.

“That feeling of disappointment and simply feeling like she does not actually care is how we really feel,” Darrieon mentioned.

2 Desires To Know interferes

Then the couple turned to 2 Desires To Know.

We visited Elizabeth Penn, the baker at Candy Lucy Lou’s.

She denied an on-camera interview, however gave us this assertion:

“Candy Lucy Lou’s was booked for Owen Millner’s wedding ceremony which was held at The Loft at Congdon Yards on 1st October 2022. It’s with nice disappointment and disappointment that we verify that the settlement for the marriage has not been fulfilled. We spoke to the shopper and members of the family on Monday 10/3/22 to debate a refund. The bride submitted the payments along with the bakery buy for which she is searching for a refund. Candy Lucy Lou’s agrees to refund what she paid the bakery. The bakery is completely closed and would really like an answer with the consumer.”

The Millners are nonetheless awaiting their refund as of this writing.

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