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Wedding Cakes

The wedding cake maker doesn’t show up for the High Point couple’s big day

Charity and Darrieon Millner reduce a cake they did not order on their marriage ceremony day. All as a result of the baker they booked a 12 months in the past by no means confirmed up.

HIGH POINT, NC – A marriage day is steeped in custom. The primary dance, the marriage social gathering’s speeches and the completely happy couple slicing the cake.

Charity and Darrieon Millner reduce a cake at their reception on Saturday…simply not the one they ordered.

Her baker canceled hours earlier than they stated “sure” and let her crawl.

Your marriage ceremony planner picked up a final minute cake from the Candy Dough Bake Store in Excessive Level for the massive day.

Now the couple have misplaced 1000’s of {dollars} with out understanding when their refund will come.

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$2,200 cake and dessert bar

“It simply hurts. It actually simply hurts,” Charity stated. “I knew instantly that one thing was fallacious.”

The Excessive Level couple booked their four-tier marriage ceremony cake and dessert bar with Candy Lucy Lous Bakery greater than a 12 months in the past.

The value – greater than 2,200 {dollars}.

“The tasting was superb, if I am sincere, the product she ready for our tasting was phenomenal and we had been hooked instantly,” stated Charity. “It might undoubtedly be a giant hit on the marriage ceremony.”

Right here is the mockup drawing of what her 4 tier marriage ceremony cake would have appeared like.

Right here is the mannequin drawing of what the Millners’ dessert bar would have appeared like.

Since none of this stuff turned up on the marriage ceremony, the newlyweds reduce a marriage cake, which their marriage ceremony planner rushed to select up on the final minute.

“She simply did not ship”

On the marriage day, bakery proprietor Elizabeth Penn reached out to the couple’s marriage ceremony planner with dangerous information.

“She texted saying she did not have a cake to current. No apologies within the textual content,” Charity stated.

All through the day, the information between the marriage planner and the baker continued, as did the dangerous information.

First got here solely the dessert bar, then additionally no-show.

“She simply did not ship. She simply did not present up and we nonetheless do not have a real clarification as to why precisely,” Charity stated.

No replies and no refunds

The cancellation coverage of the contract between the bakery and the couple states that if the couple cancels inside 90 days of the occasion, the steadiness remains to be due.

The contract additionally states that within the occasion of an unavoidable occasion reminiscent of inclement climate, the bakery is not going to be held chargeable for greater than the value of the product.

The Millners stated they visited the bakery proprietor on the Monday after the marriage for some solutions, in addition to their refund… however they left empty-handed.

“That feeling of disappointment and simply feeling like she does not actually care is how we really feel,” Darrieon stated.

2 Desires To Know interferes

Then the couple turned to 2 Desires To Know.

We visited Elizabeth Penn, the baker at Candy Lucy Lou’s.

She denied an on-camera interview, however gave us this assertion:

“Candy Lucy Lou’s was booked for Owen Millner’s marriage ceremony which was held at The Loft at Congdon Yards on 1st October 2022. It’s with nice disappointment and unhappiness that we verify that the settlement for the marriage has not been fulfilled. We spoke to the shopper and relations on Monday 10/3/22 to debate a refund. The bride submitted the payments along with the bakery buy for which she is in search of a refund. Candy Lucy Lou’s agrees to refund what she paid the bakery. The bakery is completely closed and would really like an answer with the consumer.”

The Millners are nonetheless awaiting their refund as of this writing.

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